# Candidate Reply Handling

> See every candidate reply logged and answered. A routine Jane, the AI employee from Forge AI, runs for staffing and consulting firms.

Each time a candidate replies by email or LinkedIn message, Jane logs the reply on the candidate's record against the job it answers. She adds people who want work to the hot list and marks anyone who asks not to be contacted. She sends the answer.

Page: https://forge-labs.io/routines/candidate-replies-sorted-and-logged/

## How it works

1. **A candidate replies.** Jane starts each time a candidate replies by email in Gmail or Outlook or sends a LinkedIn message.
2. **Jane logs and sorts the reply.** Jane logs the reply on the candidate's record against the job it answers, adds people who want work to the hot list and marks anyone who asks not to be contacted.
3. **Every candidate gets an answer.** Jane sends each candidate an answer from the recruiter who owns the conversation and keeps the whole exchange logged against the job it answers.

**When it runs:** Each time a candidate replies by email in Gmail or Outlook, or sends a LinkedIn message.

**What stays with your team:** Jane logs, sorts and updates records on her own. Every answer to a candidate is drafted for the recruiter, and nothing is sent until the recruiter approves it.

**Who uses it:** Recruiters

**Team:** Recruiting

**Built for:** Healthcare staffing, IT staffing, Engineering and construction, Skilled trades and light industrial, Recruitment process outsourcing

**Works with:** Bullhorn, Avionté, Greenhouse, Ceipal, Gmail, Outlook, LinkedIn, Slack

## Questions

### What does the Candidate Reply Handling routine do?

It logs every candidate reply on their record, sorts it by what the person wants, adds people who want work to your hot list, and drafts an answer for the recruiter to approve.

### Does Jane answer candidates on her own?

No. She drafts each answer and posts it in chat, and nothing is sent until the recruiter approves it.

### What does Jane do with pay questions?

She drafts an answer only from the rate set on the job. If no rate is set, she flags the question to the recruiter instead of estimating one.

### Can we change the categories?

Yes. Tell Jane the categories your recruiters use and where each one should go, and she sorts every reply that way.

## Book a demo

https://forge-labs.io/book